Privacy Policy

Last updated: September 13, 2026

Tirana Football Club, operated by Marko Sinani (“we,” “us,” or “our”), explains in this policy how we collect, use, and share personal information through tiranafootballclub.com, inquiries, free trials, group classes, and private training.

1. Information We Collect

Information provided by parents, guardians, and customers may include:

• Names, email addresses, telephone numbers, and billing details.

• Player names, ages, experience, training goals, and availability.

• Booking, attendance, purchase, payment confirmation, and refund records.

• Emergency contact details and relevant health or accommodation information needed for safe participation.

• Messages, reviews, and photo or video permissions.

Please do not submit medical information or payment card details through general inquiry forms. Contact us to arrange an appropriate way to provide sensitive information.

Our website and service providers also collect technical information, which may include IP addresses, browser and device details, cookie identifiers, referring pages, advertising click identifiers, and website interactions.

2. How We Use Information

We use information to:

• Respond to inquiries and confirm free trials.

• Manage bookings, payments, refunds, and attendance.

• Deliver and plan soccer training.

• Communicate schedules, cancellations, and service updates.

• Support participant safety and accommodations.

• Operate, secure, and improve our website.

• Measure website use and advertising effectiveness.

• Send marketing communications where permitted, with consent when required.

• Meet legal obligations and resolve disputes.

We do not use participant health information for advertising.

3. Shopify and Payments

Shopify hosts our website. Shopify and payment providers process information needed to operate the store, complete transactions, and prevent fraud.

Payment details are handled through checkout providers. Please do not send payment card details by email or contact form.

See Shopify’s Privacy Policy for information about its practices.

4. Cookies, Google Analytics, and Google Ads

Our website uses cookies and similar technologies for essential functions and, subject to applicable consent requirements, analytics and advertising measurement.

We use Google Analytics and Google Ads conversion tracking to understand website activity and measure whether advertisements lead to inquiries or purchases. These services may receive technical identifiers, device information, pages visited, and information about website actions.

We do not use remarketing, Customer Match, or enhanced conversions. We do not send children’s information or participant health information to Google for advertising. Names, email addresses, telephone numbers, and medical information are excluded from page URLs and ordinary analytics event data.

Where required, optional tracking operates only after consent. Visiting the website or accepting enrollment terms does not by itself provide consent to optional tracking.

Learn about how Google processes information, manage advertising preferences through My Ad Center, or review the Google Analytics opt-out browser add-on.

5. How We Share Information

We disclose information as needed to:

• Hosting, payment, booking, communications, and other providers supporting our services.

• Analytics and advertising measurement providers as described above.

• Coaches and authorized staff who need information to deliver services or support safety.

• Emergency responders when necessary.

• Authorities or professional advisers where legally required or necessary to protect rights.

We do not sell parent or player contact lists. Where technology-related disclosures qualify as sale, sharing, or targeted advertising under applicable law, we provide required opt-out choices and honor applicable opt-out preference signals.

6. Children’s Information

Our programs serve children, while website inquiries, bookings, and enrollment are intended to be completed by parents or legal guardians.

We collect information about participants from their parents or guardians for program administration and safety. We do not invite children to submit personal information independently or require information beyond what is reasonably necessary for participation.

We do not use children’s personal information for personalized advertising or sell or share it for that purpose.

Parents and guardians may request access to, correction of, or deletion of information about their child. They may also ask us to stop collecting or using it, although some information may be necessary to continue providing training safely.

If you believe a child has independently submitted personal information without appropriate authorization, contact us so we can investigate and take appropriate action, including deletion where required.

7. Photos, Videos, and Reviews

We obtain separate parental or guardian permission before using identifiable photos or videos of a child for our website, social media, or advertisements.

Enrollment and trial participation do not provide promotional photo permission. Declining permission does not affect participation.

Parents may withdraw permission for future use and request removal from channels we control. We may be unable to retrieve distributed printed materials or copies independently shared by others.

Reviews submitted for publication may be displayed with the reviewer information selected for publication. Please avoid including sensitive information about children.

8. Communications and Your Choices

We contact you about requested services, including inquiries, trial confirmations, bookings, and schedule changes.

You can unsubscribe from promotional emails through their unsubscribe links or contact us. We obtain consent for promotional text messages where required. Opting out of marketing does not prevent essential service communications.

You may manage cookies through browser settings and available website privacy controls. Blocking cookies can affect functionality and may not prevent all information collection.

Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of information; withdraw consent; restrict or object to certain processing; opt out of certain advertising disclosures; or appeal a request decision.

Contact us to exercise these rights. We may verify your identity or parental authority before responding. We will not discriminate against you for exercising applicable rights.

9. Retention and Security

We retain information for as long as reasonably necessary to provide services and fulfill the purposes described here, including required financial records and dispute resolution. Retention depends on the information involved and applicable obligations. We delete or de-identify information when it is no longer needed, subject to those obligations.

We use reasonable safeguards and restrict access to people who need information for their work. No storage or transmission method can guarantee complete security.

10. International Processing and External Websites

Providers may process information in the United States or other countries. We use legally required safeguards for international transfers where applicable.

External websites linked from our site have their own privacy policies.

11. Updates

We will publish changes to this policy with an updated date. Where required, we will provide additional notice or obtain consent before materially changing how we use information.

12. Contact

Tirana Football Club
Operator: Marko Sinani
Email: markosinani672@gmail.com
Phone: (347) 248-7816
Mailing address: 11860 Metropolitan Avenue, Kew Gardens, NY 11415