Refund policy

At Tirana Football Club, we want every player to enjoy a positive soccer experience. We also understand that unexpected circumstances may arise.

Refund Eligibility

  • Players who are unable to attend more than two (2) scheduled sessions in their program may request a refund.

  • A refund will be issued for the remaining unused sessions beyond the two absences.

How to Request a Refund

  • Parents must notify us in writing (email or contact form) within 7 days of the missed session(s).

  • Please include the player’s name, program dates, and reason for absence.

Refund Method

  • Refunds will be issued to the original payment method within 7–10 business days after approval.

Exceptions

  • Refunds are not provided for single missed sessions if fewer than 3 sessions are missed in total.

  • If the program is canceled by Tirana Football Club (e.g., due to weather, coach availability, or field closures), a credit or full refund will be offered.

We value your commitment to our program and are here to ensure your child has a rewarding soccer journey!